Privacy Policy

  • Privacy Policy

    Our Privacy Policy outlines how we manage your personal information and its implications for you.

    This policy applies to our website and the services we offer. By using our services, you agree to us gathering and processing your personal data. If you do not agree with our practices, please refrain from using our website.

    Please be aware that this Privacy Policy pertains only to our website and not to any third-party sites linked to our platform. We respect your rights and adhere to relevant data protection laws. Any revisions to this policy will be posted here, so please check back periodically for updates.

  • About Us

    Discover our range of services designed to highlight your strengths and make you stand out. Our team of professional resume writers offers expert services, including resume writing, editing, CV services, LinkedIn profile creation, cover letter writing, and more.

  • What Personal Data Do We Collect?

    Personal data refers to information about you that can identify who you are.

    While we take measures to safeguard your data, the decision to provide sensitive information such as racial or ethnic origin, nationality, citizenship, social origin, language, health condition, age, religion, marital status, and trade union membership is entirely yours.

    We collect and handle the following types of information:

    • Users of our website: We utilize Google Analytics to monitor website usage, which includes data such as geographic location, device type, and browser. However, this information is anonymous and does not personally identify you. Google Analytics also logs your computer's IP address, though we do not have access to this. Google manages this data separately on our behalf. Occasionally, we employ technology to observe user behavior on our site, which may involve the use of cookies. More details on our cookie usage can be found in Section 4.
    • Contact Us form: Information collected through our website's contact form includes personal details like names, emails, and phone numbers. This allows us to respond to your inquiries effectively.
    • Clients of our website: We gather personal information from both our writers and customers to assist with service-related inquiries.

    Here's the type of information we collect:

    • Contact details: Your full name, social media links (e.g., Google or LinkedIn), address, phone number, and email.
    • Education and work history: Information about your educational background and employment history.
    • Other details: Any additional information you choose to share, such as a photograph or salary expectations. We will clearly inform you if we require your consent to use this information.

    Live chat: We utilize a third-party service provider for our live chat feature. Our live chat automatically collects your IP address, browser type, and operating system. We may also request your name, phone number, email, and any other details you provide to assist with your inquiry. A transcript of your chat is emailed to us and stored on our email provider's servers.

    For more details about our live chat provider's privacy policy, please refer to their policy here: Zendesk Privacy Notice

  • How Do We Use Cookies?

    Cookies are small text files stored on your device that serve various purposes. There are two main types:

    persistent cookies and session cookies.

    Persistent cookies remain on your device for a longer period and help us track and tailor content to your interests. Session cookies, on the other hand, facilitate your navigation on our website and are temporary.

    Cookies can also be categorized as "first party" or "third party". First-party cookies originate from the website you're visiting and assist with functions like analytics and language settings. Third-party cookies come from domains other than the one you're on and are primarily used for tracking and advertising purposes.

    You have the option to decline browser cookies, but this may limit access to certain parts of our website. If you choose to delete stored cookies, you can do so manually; however, this action will not prevent new cookies from being placed on your device unless you adjust your browser settings.

    Our cookies serve the following purposes:

    • Essential/technical: Vital for the website to function correctly, these cookies recognize when you're logged in and maintain security by remembering your actions.
    • Analytical/performance: These cookies help us analyze how visitors use our website, identifying popular pages and where our visitors originate.
    • Functionality: These cookies remember your preferences and choices, enhancing your browsing experience.
    • Third-party advertising: Our third-party service providers, such as Google and Facebook, use these cookies to track your activities across websites and deliver targeted ads. Each provider has its own privacy policies governing the use of these cookies.
  • Marketing

    We do not disclose your personal information to advertisers, but we may share anonymized visitor data for marketing purposes.

    We may send promotional emails only if you have opted in. You can unsubscribe at any time by following the instructions in the email or contacting us directly.

    Even if you opt out of promotional emails, we may still send you important emails related to your account or the services you have requested.

  • Security

    We prioritize the security of your personal information and employ robust technical and organizational measures to protect it. These measures are tailored to mitigate the risks of processing your data. Our security protocols encompass encryption, stringent access controls, regular security assessments, and continuous staff training on data protection practices. If you would like further details on how we safeguard your information, please don't hesitate to contact us.

  • Contact Us

    Your privacy is important to us. For any inquiries regarding how we handle your personal information, please contact us at info@paramountresume.com

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